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Nexcentric
Services

Everything your business needs from an IT partner

Eight service lines, one team, one agreement. Take the lot as a managed service, or start with the piece that's causing you the most pain.

Most requested

Managed IT Support

A full IT department for less than the cost of one hire.

Proactive monitoring, unlimited support and a technology roadmap on a flat monthly fee. We fix problems before your team notices them.

Sound familiar?

Your team loses hours to slow machines and half-fixed problems, nobody owns the IT roadmap, and every invoice from your current provider is a surprise.

See what’s included
Most requested

Cyber Security & Compliance

Layered defence built to the Essential Eight.

Threat detection, hardening and staff training aligned to the ACSC Essential Eight — so a single click doesn't cost you the business.

Sound familiar?

Cyber insurance is asking questions you can't answer, staff are reusing passwords, and you have no way of knowing whether you've already been breached.

See what’s included
Most requested

AI & Business Automation

Put the repetitive work on autopilot — safely.

We find the manual processes quietly costing you salaries, then automate them with Microsoft Copilot, Power Automate and purpose-built AI workflows.

Sound familiar?

Staff re-key the same data into three systems, quotes and invoices are copy-paste jobs, and 'we'll look at AI later' has been on the list for two years.

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Microsoft 365 & Modern Work

Get the licences you're already paying for actually working.

Migration, hardening and day-to-day management of Microsoft 365 — Exchange, SharePoint, Teams, Intune and Entra ID.

Sound familiar?

You're paying for Business Premium but using it like a mailbox, files live in three places, and nobody's sure who can see what in SharePoint.

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Cloud & Infrastructure

Australian-hosted private cloud, or Azure done properly.

Private cloud in a secure Australian data centre, plus design and management of Microsoft Azure and AWS environments.

Sound familiar?

An ageing server in the comms cupboard is a single point of failure, and the cloud migration quote you got last year read like a foreign language.

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Networks & Connectivity

Wi-Fi and WAN that hold up under real load.

Business-grade internet, SD-WAN, firewalls and Wi-Fi designed for sites where downtime stops work.

Sound familiar?

Wi-Fi drops in half the warehouse, the internet fails and the whole site stops, and nobody can tell you which link is actually the problem.

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Backup & Disaster Recovery

Backups you've actually tested a restore from.

Immutable, offsite backup with documented recovery objectives and restores tested on a schedule — not discovered during an incident.

Sound familiar?

You have backups. Probably. Nobody has restored from them in living memory, and no one can say how long recovery would take.

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Device & Endpoint Management

Every laptop and phone secured, wherever it is.

Procurement, zero-touch deployment and remote management of company and BYO devices through Microsoft Intune.

Sound familiar?

Staff use personal phones for work email, laptops arrive unconfigured, and when someone leaves nobody's certain what data walked out with them.

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How it works

Switching providers is the part everyone dreads

So we made it the part we're best at. Four stages, no surprises, and you can stop after stage one with something useful in hand.

  1. 01

    Review

    A free 30-minute conversation, then a proper look at your environment — systems, security posture, licences, risks and the things that keep breaking.

    You get: a written findings summary, yours to keep.

  2. 02

    Simplify

    Over-complicated stacks cause cost blowouts and security gaps. We design the simplest setup that meets your actual requirements, and cost it clearly.

    You get: a costed plan with fixed monthly pricing.

  3. 03

    Transition

    We handle the migration end to end, including the awkward conversation with your outgoing provider. Rollout is staged to keep your business running.

    You get: a documented environment and a clean handover.

  4. 04

    Run & improve

    Monitoring, patching, security and helpdesk from day one — plus a quarterly review where we agree what to improve next, in business terms.

    You get: a quarterly roadmap and reporting that makes sense.

Not sure which of these you actually need?

That's what the free review is for. Thirty minutes, a look at your environment, and an honest answer about what's worth fixing first — even if the answer is 'not much'.

Book your free reviewOr call 07 2115 6600
  • Free 30-minute review
  • Written findings you keep
  • No obligation, no sales pressure